FAQ
Good to know before you book
Everything about dorms, check-in and getting to Byron Bay, answered straight.
Before you arrive
Beds, bookings and the basics
Quick answers on rooms, parking, pets and more. Can't find it here? Give us a call.
How do I book a bed or room?
Book direct at /stay — pick your dates, choose a six-bed dorm, four-bed female dorm or private double, and pay online. Room rates and availability are live on that page.
What time can I check in and out?
Check-in and check-out times are confirmed when you book at /stay. Reception is open 7am–9pm every day if you arrive outside those times or need a hand.
What's supplied in the dorm beds?
Every dorm bed — in the six-bed dorm and the four-bed female dorm — has its own curtain, light and power point, so you get privacy and space to charge your gear.
What's the difference between the room types?
The six-bed dorm and four-bed female dorm suit solo travellers and small groups happy to share. The private double suits couples or mates wanting their own room. See all three at /rooms.
Where are you and is there parking nearby?
We're at 8 Lawson St, Byron Bay, two streets back from the beach. See /location for the best way to get here, or call us on 02 6685 0100 if you're driving in.
Can I bring my dog?
Call us on 02 6685 0100 before you book if you're travelling with a pet, so we can sort out the details with you.
Can I book for kids or travelling as a family?
Give us a call on 02 6685 0100 to chat through your trip — we'll help you find the right room for your group.
What's your cancellation policy?
Cancellation terms are shown at checkout when you book at /stay, before you confirm payment.
Ready to lock in a bed?
More questions? Just ask
Call, email or walk in — reception's open 7am–9pm every day at 8 Lawson St.